Reviews

Absolutely loved it. Would love to still be there and would highly recommend it. Definitely worth 4 stars not 3!

Beste Lyn,

Hartelijk dank voor uw enthousiaste en warme woorden over uw verblijf in Hotel Albert 1. Het doet ons bijzonder veel plezier te horen dat u uw verblijf als geweldig heeft ervaren en dat u ons hotel van harte aanbeveelt. Uw opmerking dat ons hotel zeker vier sterren waard is, beschouwen wij als een groot compliment.

We zijn verheugd dat u tevreden was over de comfortabele en schone kamer, de rustige ligging ondanks de nabijheid van het busstation, en de thee- en koffiefaciliteiten op de kamer. Het is fijn om te weten dat onze locatie aan de rand van de oude stad en de korte loopafstand naar het treinstation aan uw verwachtingen voldeden.

Uw lof voor ons ontbijt en de persoonlijke service van onze gastvrouw wordt zeer gewaardeerd. We streven ernaar om onze gasten een uitstekende start van de dag te bieden, en het is geweldig om te horen dat u dit zo heeft ervaren.

We kijken ernaar uit u in de toekomst opnieuw te mogen verwelkomen in ons hotel.

Met vriendelijke groet,
Guest Relations Team

My hostess was gracious, courteous, discreet and most attentive in all things. I am gluten intolerant so thank you for catering for me so well. The serving of breakfast was a ceremony in itself. The orange juice had that wonderful kick in it to start my day. I appreciated being able to take with me some food for my snack later in the day,

Dear Francis,

Thank you for your heartfelt review. We are delighted to hear that you appreciated our attentive service and that we could accommodate your gluten-free needs during breakfast. It's wonderful to know that you enjoyed the ceremonial aspect of our breakfast service and that the freshly squeezed orange juice provided a refreshing start to your day. Allowing guests to take along a snack for later is part of our commitment to personalized hospitality. Your detailed feedback on the room's cleanliness, comfort, and tranquility, as well as the quality of our amenities, is greatly appreciated. We are pleased that our location and the peaceful environment contributed positively to your stay. We look forward to welcoming you back in the future.

Best regards,

Guest Relations Team

Overall very satisfying experience, great location, great service and delicious breakfast

Dear Mr. Dektar,

Thank you for your positive feedback. We are delighted that you enjoyed our prime location, excellent service, and delicious breakfast. We acknowledge your comment regarding the narrow spiral staircase leading to your room. As our hotel is situated in a historic building, installing an elevator is unfortunately not feasible. However, we are always available to assist with luggage or accommodate room preferences on lower floors upon request. We look forward to welcoming you back on your next visit to Bruges.

Best regards,

Guest Relations Team

Everything ok! Will return!

Dear André,

Thank you very much for your wonderful review. We are delighted that your stay met your expectations, and we appreciate your positive feedback regarding our friendly reception, comfortable room, and excellent breakfast. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit.

Best regards,
Guest relations

A lovely stay in a great location. I would definitely stay here again.

Dear Fam.Jones
Thank you, Jones, for your kind feedback! We're delighted you enjoyed your stay and appreciated our location and friendly service. We apologize for the initial issue with the toilet and are glad it resolved itself. We hope to welcome you back on your next visit to Bruges!
KInd regards,
Guest relations

Lovely hotel to stay in for a visit to Bruges. Very clean and staff were extremely helpful and nice.
Would highly recommend.

Thank you so much for your fantastic review, Kelly! We’re delighted to hear that you found our hotel clean and our staff helpful. Your recommendation means a lot to us, and we’re thrilled that you enjoyed your stay and breakfast. We look forward to welcoming you back on your next visit to Bruges!
KInd regards,
Guest Relations

Excellent

Good morning,
Thank you so much for your excellent review! We're thrilled to know that we were the most friendly and helpful hosts during your European trip. It's wonderful to hear that you found the room clean, the location convenient, and enjoyed our tasty breakfast. We truly appreciate your recommendation and hope to welcome you back soon!

Best regards,
Guest Relations

The hotel is a small boutique hotel close to the center. Breakfast is served on the table and is excellent. The rooms are small and the ceiling is low. There is a kettle and coffee and tea in the room, which is very good.

Thank you for your review, Caglar. We're pleased to hear you enjoyed our central location, the excellent breakfast, and the convenience of the in-room amenities like the kettle with coffee and tea. We acknowledge your feedback about the low ceiling, as your room was located in the roof area, and understand that the stairs posed a challenge. We appreciate your input and will consider it for future improvements. We hope to have the pleasure of welcoming you back!

Best regards,
Guest relations

Very nice cozy hotel. With very hospitable staff. We felt very comfortable in the hotel.

Thank you so much, Oleksandr, for your kind words! We're delighted to hear that you felt comfortable during your stay and appreciated our hospitality. It's wonderful to know that you enjoyed your experience with us. We hope to welcome you back on your next visit.

Best regards,
Guest Relations Manager

Amazing

Dear family Ahtsham,

Thank you for your amazing feedback!

We are delighted to see your high ratings and to hear that you had a wonderful experience during your stay with us. Your kind words about our reception, location, cleanliness, and breakfast are greatly appreciated.

We hope to welcome you back soon.

Best regards,
Guest Relations Manager