Reviews
Koning Albert-I-laan 2-4 ('t Zand)
8000 Bruges
Positive reviews: 91.5 %
Number of reviews: 291
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Room: | |
Location: | |
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Breakfast: |
11.10.2024,
W. L.,
Age 50-60 years
Excellent
30.09.2024,
Ninu Augustine,
Age 40-50 years
We had a very pleasant visit and stay in the hotel.
Dear Ninu ,
Thank you so much for your fantastic review and for taking the time to complete our survey! We are thrilled to hear that you had such a pleasant stay and that every aspect, from the reception to the room, cleanliness, location, and breakfast, met your expectations.
Your perfect ratings and recommendation mean a lot to us, and we’re delighted that you would recommend us to others. We look forward to welcoming you back in the future!
Best regards,
Guest Relations
26.09.2024,
Age 60-70 years
The hotel is a small boutique hotel close to the center. Breakfast is served on the table and is excellent. The rooms are small and the ceiling is low. There is a kettle and coffee and tea in the room, which is very good.
Thank you for your review, Caglar. We're pleased to hear you enjoyed our central location, the excellent breakfast, and the convenience of the in-room amenities like the kettle with coffee and tea. We acknowledge your feedback about the low ceiling, as your room was located in the roof area, and understand that the stairs posed a challenge. We appreciate your input and will consider it for future improvements. We hope to have the pleasure of welcoming you back!
Best regards,
Guest relations
01.09.2024,
Elena,
Age 30-40 years
Very good
Thank you so much, Elena, for your wonderful feedback and perfect scores! We're thrilled that you had a great experience with us, from the reception and cleanliness to the breakfast and location. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Best regards,
Guest Relations
31.08.2024,
Oleksandr,
Age 50-60 years
Very nice cozy hotel. With very hospitable staff. We felt very comfortable in the hotel.
Thank you so much, Oleksandr, for your kind words! We're delighted to hear that you felt comfortable during your stay and appreciated our hospitality. It's wonderful to know that you enjoyed your experience with us. We hope to welcome you back on your next visit.
Best regards,
Guest Relations Manager
28.08.2024,
Age 70-80 years
Wonderful experience
Thank you, Madam Heazlett, for your wonderful feedback! We're thrilled to hear that you had such a great experience with us. It's fantastic to know that you enjoyed our central location, clean rooms, and especially our breakfast service. Our team, particularly the breakfast staff, will be delighted to hear your kind words. We look forward to welcoming you back on your next visit!
Best regards,
Guest Relations Manager
15.08.2024,
Ahtsham,
Age 30-40 years
Amazing
Dear family Ahtsham,
Thank you for your amazing feedback!
We are delighted to see your high ratings and to hear that you had a wonderful experience during your stay with us. Your kind words about our reception, location, cleanliness, and breakfast are greatly appreciated.
We hope to welcome you back soon.
Best regards,
Guest Relations Manager
05.08.2024,
Age 40-50 years
Hotel was so beatiful, nearest to city center. All staff were helpful and SO kind:)))
Dear Yeniay,
Thank you for your wonderful feedback. We are delighted to hear that you found our hotel beautiful and conveniently located near the city center. It’s great to know that our staff's kindness and helpfulness made a positive impression on you.
Your high ratings across all aspects of your stay, especially our friendly breakfast service, are much appreciated. We hope to welcome you back soon!
Best regards,
Guest Relations Manager
28.07.2024,
Age 50-60 years
Easy to reach the hotel from train station and easy to go to the city center. Inside there was a warm family atmosphere. Very clean and despite the nearby bus station, it was quiet. No negative comments. Thank you!
Dear Fam.Negru,
Thank you for your wonderful review! We’re delighted to hear that you enjoyed our location, the warm family atmosphere, and the cleanliness of our hotel. It's great to know that you found the breakfast well-served and felt at home during your stay.
We appreciate your feedback and your recommendation. It’s always our aim to provide a welcoming and comfortable experience for our guests.
Looking forward to welcoming you back in the future!
Best regards,
Christoph and team
Hotel Albert 1
30.06.2024,
Age 60-70 years
Completely satisfied and would return without hesitation.
Dear Fam. Danovitch,
Thank you very much for your outstanding feedback.
We are delighted to hear that you had such a satisfying experience with us and that everything met your expectations. Your comments regarding our reception, room comfort, cleanliness, and breakfast are truly appreciated. It's wonderful to know that Christine provided impeccable service and made your breakfast experience memorable.
We look forward to welcoming you back without hesitation on your next visit to Bruges.
Warm regards,
Hotel Manager
Hotel Albert 1
15.06.2024,
Age 50-60 years
I have been using this hotel for many years great location,excellent staff I have no complaints
Dear Kevin,
Thank you for your continued loyalty and for sharing your positive feedback. We are thrilled to know that our location and excellent staff have consistently met your expectations over the years. Your kind words and satisfaction mean a lot to us.
We look forward to welcoming you back on your next visit to Bruges.
Best regards,
Christoph and team
11.06.2024,
Age 60-70 years
As I had booked the rooms I was a bit embarrassed by how small they were and the lack of a communal place or any sort of garden/outdoor area. The staff were all very friendly and the hotel was clean but it just didn't seem very special. We had just travelled from Ghent where we had paid less for a much more comfortable hotel.
Dear Fam.Foot,
Thank you very much for your feedback. We are sorry to hear that your stay did not meet your expectations. We appreciate your comments about the size of the rooms and the lack of a common area or garden. We understand that this is important for the comfort and coziness of our guests.
Our photos are intended to give the most accurate picture of our rooms, and we will review this to ensure they are an accurate representation. We are constantly working on improvements and your feedback helps us understand where we can improve.
We are pleased to hear that you were satisfied with the friendliness of our staff and the cleanliness of the hotel. We will investigate your comments about the carpets in the stairwells and take steps to improve them if necessary.
Regarding the value for money, we are sorry that you felt it was not balanced. We will use your feedback to evaluate how we can further improve our services to meet our guests' expectations.
Thank you again for your feedback. We hope you will give us another chance in the future to improve your stay and show that we take your comments seriously.
Best regards,
Hotel Director
04.06.2024,
Age 50-60 years
Hosts are very friendly and warm. We are very satisfy. If I come back to Brugge, I'll go at the same hotel.
Dear Petrovic,
Thank you for your wonderful review. We are delighted to hear that you found our hosts friendly and warm, and that you were very satisfied with your stay. It’s great to know you would choose our hotel again if you return to Brugge. We look forward to welcoming you back in the future!
Best regards,
Hotel Director
28.05.2024,
Age 30-40 years
Excellent location, quiet place, definitely recommend.
Dear Mojzesova,
Thank you for your positive feedback. We're thrilled to hear that you enjoyed our excellent location and found our hotel to be a quiet and recommendable place. We're glad you were satisfied with our reception, room, cleanliness, and overall value.
We look forward to welcoming you back in the future.
Best regards,
Hotel Director
21.05.2024,
Age 50-60 years
Very pleasant. The staff was perfect. The location was perfect.
Dear Fam.Brink
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a very pleasant experience during your stay. It's wonderful to know that you found our staff to be perfect and our location ideal for your needs. We appreciate your kind words about our comfortable and clean rooms as well as the quality and flavor of our breakfast.
Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any further comments or requests, please don't hesitate to reach out to us.
Best regards,
Christoph
Hotel Albert 1***
20.05.2024,
Age 70-80 years
Great
Dear Fam. Ponti,
Thank you for your review! We're thrilled to hear you had a great stay with us.
Best regards,
Christoph
Hotel Albert 1***
18.05.2024,
John and Susan purcell,
Age 50-60 years
Very nice , lovely place to visit.
Dear John and Susan,
Thank you for your kind review. We are pleased to hear that you had a very nice stay and found our hotel a lovely place to visit. We appreciate your positive feedback on our reception, room, location, and cleanliness.
It's great to know you enjoyed the breakfast, and we’re glad it met your expectations.
We hope to have the pleasure of welcoming you back in the future.
Best regards,
Christoph
Hotel Albert 1***
05.05.2024,
Shirley Cisneros,
Age 50-60 years
Outstanding!
Dear Shirley,
Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience with us. We appreciate your feedback and hope to welcome you back soon!
Christoph anfd team
05.05.2024,
Siva,
Age 30-40 years
Excellent experience
Dear Siva,
Thank you for sharing your excellent experience with us! We are delighted to hear that you had a wonderful stay at our hotel.
It's fantastic to know that you found our reception welcoming and that you were satisfied with your room. We strive to maintain high standards of cleanliness, and we're glad this met your expectations.
We're pleased to hear that you found our location convenient and that you enjoyed our breakfast offerings. We aim to provide value for our guests, and we're happy that you found our pricing fair.
Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back for another excellent experience in the future!
Warm regards,
Hotelmanagement
14.04.2024,
Age 60-70 years
Very nice small hotel run by very friendly and helpful staff
Dear Fam.Petty,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our small hotel.
We are pleased that you found our staff to be friendly and helpful. Providing excellent service is one of our top priorities, and we are glad that our team made a positive impression on you.
It's great to know that you found your room comfortable, despite its size, and that you appreciated the well-appointed shower room. We aim to ensure that all aspects of our guests' accommodations meet their needs and expectations.
Furthermore, we are happy to hear that you found our location convenient, with close proximity to the town center, station, and bus station. We understand the importance of a convenient location for our guests' convenience and accessibility.
Thank you also for your positive feedback on the cleanliness of our facilities and the value for money provided. We strive to maintain high standards of cleanliness throughout the hotel and to offer competitive pricing for our guests.
We truly appreciate your recommendation and hope to have the opportunity to welcome you back in the future. I
Best regards,
Christoph and team